Employee Help Desk

Easy to use employee support and ticketing for expense tracking, mileage tracking, and much more.

 

ClockIt Help Desk is a comprehensive solution designed to streamline employee support by enabling staff to easily raise tickets for various issues, including expense tracking and mileage tracking. The platform offers advanced features such as the ability to assign tickets to specific departments, ensuring that the most qualified team handles each query. Once the issue is resolved, tickets can be efficiently closed out, providing a seamless and organized approach to employee support and resource management.

Create any number of help desks to deal with each query type.

Track each query status like ASSIGNED, OPEN and CLOSED.

Track each query status like ASSIGNED, OPEN and CLOSED.

clockit support and ticketing help desk for mileage tracking and expense tracking

Expense Tracking

Create an expense tracking help desk where employees can submit expenses.

 

ClockIt Help Desk offers a specialized platform tailored to manage employee expenses, serving as a centralized hub where your internal finance and HR departments can collaborate. With the ability to view open tickets related to expense queries or issues, these departments can efficiently work on them to ensure timely and accurate resolution. Once the necessary actions have been taken, such as expense approval or clarification, tickets can be closed out.

Centralized Expense Management

ClockIt Help Desk serves as a one-stop solution for all employee expense-related issues, consolidating various tasks into a single, easy-to-use platform.

Department-Specific Assignment

The software allows for the assignment of tickets to specific departments like Finance and HR, ensuring that each ticket is handled by experts.

Real-Time Tracking

Keep tabs on the status of each ticket in real-time, allowing for quicker resolutions and better accountability within the team.

Audit Trail

The platform maintains a detailed log of all actions taken on a ticket, providing an audit trail that can be invaluable for compliance and record-keeping.

clockit mileage and expense tracking

Mileage Tracking

Use the help desk for mileage tracking.

 

ClockIt Help Desk provides a dedicated platform specifically designed for managing employee mileage tracking, acting as a unified center where your internal departments can work together. The system allows these departments to view and manage open tickets related to mileage claims or queries, enabling them to address these issues promptly and precisely. After the required steps have been taken, such as mileage verification or approval, tickets can be marked as resolved and closed.

Centralized Mileage Management

ClockIt Help Desk consolidates all mileage tracking needs into one platform, making it easier for employees and departments to manage travel expenses.

Specialized Department Assignment

Tickets related to mileage can be specifically assigned to relevant departments like Finance or Fleet Management, ensuring expert handling of each issue.

Real-Time Mileage Tracking

The platform allows for real-time monitoring of mileage tickets, providing instant updates and facilitating quicker resolutions.

Audit Trail

Every action taken on a mileage ticket is logged, providing a transparent and detailed audit trail for compliance and accountability.

IT Support

Use the help desk for IT related support with a dedicated support group.

 

ClockIt Help Desk provides a focused platform engineered specifically for handling IT support issues, serving as a centralized place where your internal IT department can collaborate effectively. With the capability to monitor open tickets related to IT queries or problems, the department can work on them efficiently to ensure prompt and accurate solutions. After the required actions, such as troubleshooting or software updates, have been completed, tickets can be marked as resolved and closed, thereby streamlining the entire IT support process and improving operational workflow.

Centralized IT Support

ClockIt Help Desk serves as a unified platform for all IT support needs, making it easier for employees and IT specialists to manage and resolve issues.

Departmental Collaboration

The platform enables seamless collaboration within the IT department, ensuring that each ticket is handled by the most qualified personnel.

Real-Time Mileage Tracking

Keep track of open tickets and their statuses in real-time, allowing for quicker resolutions and better accountability within the IT team.

Audit Trail

The platform maintains a detailed log of all actions taken on a ticket, providing an invaluable audit trail for compliance and internal reviews.

Just $2.99/mo

 

14-day free trial | No credit card required | All features included